FAQs

Online ordering allows consumers to purchase goods or services via the internet, offering convenience, variety, and flexible payment options

Customer Support

Online Ordering

International Online Ordering

Mesh Bracelet Sizing Instructional Video

Need Help?

Call Us at 1-800-810-2311

Operating Hours

Mon-Fri at 9am - 5am Eastern

Please allow up to 3-4 business days for order processing.

Privacy Policy

Welcome to our privacy policy page. Your privacy is critically important to us.

Collection of Information

We collect various types of information in connection with the services we provide, including:

• • Information you provide directly to us.

• Information we collect about your use of our services.

Information we obtain from third-party sources.

Use of Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services.
To communicate with you.
To protect our company and our users.

Sharing of Information

We do not share your information with third parties except in the following cases:

With your consent.
For external processing with trusted partners.
For legal reasons.

Your Choices

You have the following choices regarding your information:

Access and update your information.
Request deletion of your information.
Opt-out of certain data collection.

Contact Us

If you have any questions about our privacy policy, please contact us at privacy@example.com.

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General FAQS

01. How Can I Report Intellectual Property Theft?

02. How Can I Find An Authorized Movado Retailer?

03. How Do I Know If An Online Retailer Is An Authorized Movado Retailer?

04. What Is The Difference Between An Automatic And Quartz Watch?

05. What Is The Difference Between A Chronograph And Chronometer Watch?

Warranty FAQs

06. How Do I Know If My Movado Is Real?

07. Should I Register My Watch With Movado?

08. What Is The Warranty On My Movado?

09. Do I Get An Additional Warranty After You Repair My Watch?

Care FAQS

10. How Do Magnetic Fields Affect My Movado?

11. Is My Bracelet Scratch-proof Or Scratch-resistant?

12. What Is The Best Way To Clean My Movado?

13. How Do I Care For My Movado Watch Strap?

14. Can I Swim And Shower While Wearing My Movado?

15. How Does Dust Affect My Movado?

16. Do I Need To Wind My Automatic (Self-winding) Movado Watch?

17. Do I Need To Wind My Quartz (Battery) Watch?

18. Will Pulling Out My Stem/crown Extend The Life Of The Battery?

Service & Repairs FAQs

19. How Do I Get My Movado Repaired?

20. Can My Local Jeweler Service My Watch?

21. How Often Should I Get My Movado Serviced?

22. How Do I Get My Movado Appraised For Insurance Purposes?

Mgiservice.com FAQs

23. How Do I Read My Service Estimate?

24. What Is The User Id And Password That Is On My Service Estimate?

25. What Is The Difference Between Required Repairs And Recommended Repairs?

26. Fees And Shipping

27. Will I Receive An Estimate Prior To My Watch Being Repaired?

28. How Do I Respond To A Service Estimate I Received In The Mail?

29. How Should I Pack And Mail My Watch?

30. How Long Does A Typical Repair Take?

31. Can You Get Scratches Off Of My Case And Bracelet?

32. What Is The Water Resistance Maintenance?

33. What Is A Movement Maintenance/overhaul?

34. Where Do I Send My Movado Clock For Repair?

Parts FAQs

35. Can I Order Additional Parts?

36. Can I Order A Different Size Strap?

37. Can I Order Additional Links For My Bracelet?

38. What Is Your Parts Return Policy?